Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
We Don't Sell Your Data
Your personal information is never sold or rented to third parties.
SSL Encrypted
All data is transmitted securely using 256-bit SSL encryption.
You're in Control
Request access, correction, or deletion of your data at any time.
1. Information We Collect
Information You Provide Directly
When you submit a booking request, contact form, or corporate account inquiry, we collect personal information including your full name, email address, phone number, pickup and drop-off locations, travel dates and times, vehicle preferences, and any special requests or notes you provide.
Payment Information
When you make a payment, we collect billing information necessary to process your transaction. Card details are processed through our secure payment processor (Stripe) and are never stored on our servers. We only retain the last four digits of your card number and the payment method type for receipt purposes.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information including your IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages. This information is used to improve our website and services.
Communications
If you contact us by phone, email, or WhatsApp, we may retain records of those communications to provide better service and resolve any disputes.
2. How We Use Your Information
Service Delivery
We use your personal information primarily to process your booking requests, prepare and deliver custom quotes, confirm reservations, coordinate your transportation, and send booking confirmations and payment receipts.
Communication
We use your contact information to respond to your inquiries, send booking confirmations, provide trip updates, and notify you of any changes to your reservation. We may also send service-related announcements when necessary.
Business Operations
We use collected data to improve our services, analyze usage patterns, prevent fraud, comply with legal obligations, and manage our business operations including billing and accounting.
Marketing
With your consent, we may send you promotional communications about our services, special offers, or company news. You may opt out of marketing communications at any time by contacting us or clicking the unsubscribe link in any email.
3. How We Share Your Information
We Do Not Sell Your Data
All Aspect Elite Transportation Services does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is yours.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business — such as payment processors (Stripe), email delivery services, and form submission platforms. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.
Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
4. Data Security
Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL/TLS encryption (HTTPS) for all data transmission. Payment processing is handled by Stripe, which is PCI DSS Level 1 certified — the highest level of payment security certification.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years for accounting and legal purposes. You may request deletion of your data at any time, subject to legal retention requirements.
No Guarantee
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data using commercially reasonable means.
5. Your Rights & Choices
Access & Correction
You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or incomplete. To make such a request, please contact us at booking@allaspectelitetransportationservices.com.
Deletion
You may request that we delete your personal information. We will honor such requests to the extent permitted by law. Note that we may need to retain certain information for legal, accounting, or safety purposes.
Opt-Out of Marketing
You may opt out of receiving marketing communications from us at any time by contacting us directly or clicking the unsubscribe link in any marketing email. Note that you may still receive transactional communications related to your bookings.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information (we do not sell personal information). To exercise these rights, contact us at booking@allaspectelitetransportationservices.com.
7. Third-Party Links
External Websites
Our website may contain links to third-party websites, including our social media profiles (Instagram, Facebook) and payment processors. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Age Restriction
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
9. Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
Privacy Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We are committed to addressing your concerns promptly and transparently.
Last Updated
April 19, 2026
This Privacy Policy applies to all services provided by All Aspect Elite Transportation Services. We reserve the right to update this policy at any time.